These guys that work at this boat store really do not have their act together. I had to call the unlisted number for the retail store again because no one answers or responds to the number listed on the site. The idiot I talked to on the phone seems to selectively remember that I wanted to cancel my order last time I called. He seems to think the he had an option to either ship the order or cancel and refund my money. I suggest NO ONE ever does business with these idiots. I asked him why the online/mail order guys don't answer calls and he pretty much just gave me the run around… "Well, there is only one guy there and you must have called when he was on the phone with someone else…", or "If you leave him a message he will call you back.." Well, neither of which is true. I called and called about 30 times in the same day. Either I'm really unlucky, or he doesn't answer calls. I also left 3 voicemails and none of which was returned. So while I had the retail guy on the phone, I told him. "Tell your guy to call me. Here is my phone number.." Guess what? No calls. At this point I just wanted to make his life miserable. I basically knew that I was going through my credit card company for a charge back and anything they did would not rectify the situation. I proceeded to rip him a new one on the phone. I also called the listed Website number just another time to make sure I was in the clear when I called my credit card company. I hope no one ever orders from these idiots. I hope no one ever buys anything from their retail store either. I hope people searching for them online finds this post and it deters them from wasting their time and money with these idiots at Boats Unlimited NY. By the way, this is the information of the company I've been ranting about. Feel free to give them an ear full if you so incline…
Boats Unlimited
408 First Street
Utica, NY 13501
Phone: 866-868-7151
Phone: 315-798-9817
Fax: 315-735-2167
sales@boatsunlimitedny.com
Oh yeah, you won't get through with the number above. Try calling the retail store…
Phone: 315-735-1777
DO NOT ORDER FROM THESE FRAUDS! BUYERS BEWARE!
